Outsourcing has long been a staple in international business practices, aiming to maximize results while minimizing costs and attracting top specialists. As a leading provider of outsourcing solutions, Giga IT is witnessing how Latin American talent is transforming the industry. This phenomenon is called Nearshore.
Before Nearshore, what was happening in the industry?
Before the boom of nearshoring at the beginning of the 21st century, offshoring had been consolidated as a common practice in the industry, especially in Asia, since the late 1990s.
These countries quickly became IT service hubs, offering significantly cheaper skilled labor compared to developed Western nations. The appeal of offshore outsourcing was clear: it allowed organizations to reduce operational costs and access a vast pool of talent proficient in advanced technologies.
The evolution of offshore outsourcing
Several factors contributed to the rise of offshore outsourcing. India and the Philippines invested heavily in education and infrastructure to create a supportive business environment. Political measures, such as SEZs and tax benefits provided by the Indian government, further encouraged foreign investment. Consequently, these nations grew into global leaders in software development and IT services.
The emergence of nearshore outsourcing in LATAM
By the mid-2010s, a new trend emerged: nearshore outsourcing. Latin America became a prime region for nearshore outsourcing as companies began to reconsider their offshoring strategies. This region offered a viable alternative to offshore sites, addressing issues like time zones, cultural, and language barriers. Its proximity to North American markets and a growing pool of skilled workers made Latin America an ideal choice for those seeking operational efficiency and cost savings.
The emergence of nearshore.
Let’s talk about the advantages of this business strategy
This approach offers a unique combination of advantages, including improved communication, cost efficiency and others. Let’s delve deeper into each of these benefits and explore how they can empower your business.
Improved Communication: Latin America’s nearshore teams operate in similar time zones, enabling seamless communication and eliminating the challenges associated with offshore outsourcing.
Cost Efficiency: While offshore outsourcing may offer lower labor costs, nearshore outsourcing strikes a balance by reducing operational costs like travel and communication while maintaining affordable labor expenses.
Cultural Compatibility: Integration with Latin American countries is straightforward due to shared language, business practices, and cultural similarities with North American countries.
Access to Skilled Talent: Latin America boasts a strong talent pool in Data Science, Artificial Intelligence, Vision, and Robotics. Businesses can easily find local experts to meet project needs without location constraints.
In a nutshell, nearshore can be a valuable option for companies seeking to optimize their budgets without cutting corners, and who consider talent quality to be one of the most important issues.
Giga IT: A Leader in nearshore excellence
At the forefront of this nearshore revolution is Giga IT, an IT staffing provider connecting organizations in 30 countries with top Latin American talent for over 15 years. Giga IT specializes in delivering customized services in Data Science, Artificial Intelligence, and Robotics, with more than 300 employees across Brazil, Argentina, Mexico, Colombia, and the United States.
“Many clients come to us due to the limitations of offshore development,”
Says Eduardo González, our CEO. “Nearshore teams in Latin America are especially effective because they are engaged in the process and can communicate quickly and effectively, shortening project cycles.”
What are our competitive advantages?
At GIGA IT, we have established ourselves as a leader in nearshore outsourcing, consistently delivering exceptional value and results to our clients. Here are some of the benefits we offer:
Some of our benefits.
Innovation at work: Exploring success stories where technology amplifies creative solutions
Guidewire Enhances Financial Processes with Giga IT Automation
Guidewire faced lengthy and error-prone manual processes during their monthly financial close and partnered with Giga IT for a solution. The challenge involved meticulous controls, journal entries, data transfers, and report generation, consuming 3 hours per process owner.
Giga IT’s custom automation bot streamlined these tasks, handling ledger operations, data transfers, report generation, and month-end closings with precision and speed.
The results are remarkable: a 91.67% reduction in processing time (from 3 hours to 15 minutes), minimized errors, and process owners freed to focus on strategic financial tasks. As the finance leader notes, Giga IT’s solution eliminated time burdens and human error risks, allowing the team to concentrate on more valuable work.
New Jersey Healthcare System Transforms Patient Experience with Giga IT
A large New Jersey non-profit healthcare system partnered with Giga IT to enhance their digital patient experience. Their goals included improving overall patient satisfaction, enhancing communication with younger patients, and streamlining sample tracking.
Giga IT leveraged Artificial Intelligence (AI) through the OpenAI API to design a unique app with personalized prompts and settings, allowing children to communicate symptoms through music – a fun and engaging approach. Additionally, seamless data migration with EPIC and Optical Character Recognition (OCR) for image-based data ensured smooth information flow.
The outcomes are impressive: patient response times have improved by 50% thanks to innovative technology. Patient communication has been revolutionized, making it more engaging, efficient, and catered to younger demographics. Diagnoses are achieved faster and with greater accuracy, while user-friendly tools empower patients to understand their health information. Finally, sample tracking has been significantly enhanced through digitization and dashboards, eliminating the risk of loss or misplacement.
This project, as emphasized by the Technical Lead, was a game-changer for patient engagement. By combining AI-powered communication with automated sample tracking, Giga IT significantly improved efficiency and overall patient experience.
Get in touch with us today
Let’s transform your outsourcing needs with Giga IT! Explore our solutions and engagement models designed to propel your company’s growth. We’re ready to collaborate with you, contact Giga IT today to discover how we can work together to achieve your goals.
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